Privacy & policy

When we say ‘we’, ‘us’ or ‘Lumise’ it’s because that’s who we are and we own and run the sites.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy.

What type of personal information do we collect

We collect certain personal information about visitors and users of our Sites. The most common types of information we collect are things like: usernames, member names, email addresses, other contact details, payment information such as payment agent details, transactional details, support queries, forum comments and web analytics data.

How we collect personal information

We may collect personal information directly when you provide it to us, automatically as you navigate through the Lumise' sites or through other people when you use services associated with the Lumise's sites.

When you provide personal information to us via the website you're consenting to us collecting and using that information in line with this policy and the user terms. You are likely to provide personal information when you complete membership registration and buy, subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or send us a communication.

If you choose not to provide personal information, we may not be able to provide you with our services and you may not be able to carry out transactions or access the full range of features available through our website.

When may we disclose your personal information?

We may disclose personal information to people like:

How do we store your personal information?

We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files that are kept in a secure location. Personal information that we store is subject to security and access controls, including username and password authentication and data encryption where appropriate.

How can you access your personal information

You can access some of the information that we collect about you by logging in to your account on Lumise website. You also have the right to make a request to access other information we hold about you and to request corrections of any errors in that information.

Cookies and web analytics

For more information about how we use cookies, web beacons and similar technologies see our cookie policy here and for more general information on cookies, see http://www.allaboutcookies.org.

Cookies do not include your personal information. It is some information to exchange data between our server and your browser to give you best experience when use Lumise website.

Cookies contain information below:

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Log Data

We use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information.

How can you contact us

If you have any questions about our privacy practices, you have any concerns about how we have been managing your personal information, please contact us via email [email protected]

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